Amazon.in

Amazon does not return to my appeal letter

I am a vendor that implements the dropshipping business model on Amazon.I have listed products that are against Amazon’s privacy policy.I did not do this willingly.I am aware of my mistake. For this reason, Amazon suspended my account on July 25.As a result, I sent an appeal letter to Amazon.But after nine days, they still haven’t answered.

They keep my money inside.
I need this money to pay my credit card debt.

I am also a customer as much as I am a seller.
I am the customer of Amazon.
But Amazon is victimizing a customer.
I urgently want my seller account to be activated again.
I urgently request that my victimization be eliminated.
Amazon please hear my voice.

3 Total Score
Amazon is victimizing a customer!

Amazon suspended my account on July 25. As a result, I sent an appeal letter to Amazon .But after nine days, they still haven't answered. They keep my money inside. I need this money to pay my credit card debt.

3Expert Score
Trust
0.5
Support
0.5
Reputation
2
Experience
3.5
2User's score
Trust
2
Support
2
Reputation
2
Experience
2
CONS
  • Amazon is victimizing a customer!
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1 Comment
  1. 1
    Trust
    20
    Support
    20
    Reputation
    20
    Experience
    20

    I have in the past bought food items, etc.  from Amazon.n without any problem.   This goes back years to 2014 now it is 2020.  I have used the same international credit card on each of these purchases.   They never issued an OTP code.  Why? Because I don’t have a mobile number connected to this credit card in the USA.  When you are in another country like i am, I’m in India, you don’t have a mobile number for the USA.

    I called Amazon.in to tell them to get in touch with Gateway to correct this.  I have asked my credit card company before and I have been told, that CapitalOne  does not issue OTP codes. The man identified himself as Raj Kumar, i don’t know if this is his real name. He refused to give me a manager or help me. They know that you cannot use an OTP with international cards.  Please put this complaint on the internet so all the people can see.  Perhaps if the CEO of Amazon.in becomes aware of this issue, it will be fixed. .  People should know that the customer service at Amazon.in is unwilling to solve the problem.

    + PROS: None
    - CONS: Refuses to address problem.
    Helpful(0) Unhelpful(0)You have already voted this

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