5 Star Towing - Customer Service

Contact Information

Phone: 520-631-1197

5 Star Towing
7434 E Fair Meadows Loop
Tucson, AZ 85756
United States

Customer Service Handles

Category: Automotive Services, nec
Sub Category: Transportation (Car, Taxi, Bus, Parking)
3 Reviews for 5 Star Towing

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Complaints, reviews, and feedback submitted for 5 Star Towing

Tow from marana to Prince and romero Rd (3/9/16)

Continued...My sister was shocked, but paid him anyway. She just doesn't handle conflict well, and lives alone on a Social Security check. When she brought it to my attention, I called the owner MIKE of 5 Star towing to see if he might consider making it right. He was very RUDE & denied any responsibility, refusing to do anything to try to make it right. He said "Go ahead and take me to court!" Whether we take him to court or not, people need to know what kind of a business person he is. As consumers we all need to know about companies like this. FOR YOUR SAKE, CALL SOMEONE ELSE!!  View Gripe »

Tow from Marana to Prince and Romero Rd (3/9/16)

This Company is a BIG TIME RIP-OFF ARTIST. ESPECIALLY TO SINGLE WOMEN!!!! My sister needed her small motor Home towed from Marana to Prince and Romero Rd. She was quoted $150.00, to which she agreed, When their driver came to pick it up, it was parked under a portable canvas carport. The driver never lined it up properly. While pulling it out, the front corner above the driver side wheel well hit the portable canvas carport, and pulled away a large piece of siding of the motor home; which had caught onto the corner of the carport; and ripped off a large chunk of the canvas carport. The driver said nothing and drove off. When the Motor home was delivered, the price jumped up to $225.00. TO ADD SALT TO THE WOUND THE DRIVER WOULDN'T EVEN GIVE HER A RECEIPT, even though she asked him several times. My sister was shocked, but paid him anyway. She just doesn't handle conflict well, and lives alone on a Social Security check. When she brought it to my attention, I called…  View Gripe »

Towing (7/11/15)

i was over charge for the towing, my car broke down at work and i was able to start it, i've tried jump start it but nothing. the towing driver told me that the car restart it right away bit when i got there and restart it it was not start. i contact the driver the next day to see if he would tow the car to suto mechanic, but was declined and i was told that i would be charge for $120, when i check the bank statement i was charge $150 just for the jumpstart the car. i was way over charge . just want what fair, $50 is fair but $150 is way too much, i feels that i was scam by the company, just want refunds or cridit of $100 back to my credit card. i ask the driver and company to see why i was over charge, i was told that the driver got lose and had to wait too long for security. why am i paying for the driver mistake that he got lose and had trouble finding the car, i give him the info and location to pick up the car. just want what fair. thanks, Chan..  View Gripe »