Active.com - Customer Service

Contact Information

Phone: 858-964-3800

Web:

Active.com
10182 Telesis Ct Suite 100
San Diego, CA 92121
United States

Customer Service Handles

@active
Activecom
Category: Sports Clubs, Managers & Promoters
Sub Category: Internet and Information Services
2 Reviews for Active.com

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Complaints, reviews, and feedback submitted for Active.com

Sports Membership (11/8/15)

Every time I go to register for a race where you get a discount for joining, I can never redeem a discount for actually BEING a member!! I am a member. Never have had the benefit of it that I know of. The only people who get the bennies are new members. It is incredibly difficult to find where you can actually take advantage of the so-called ActiveAdvantage. There is NEVER a checkbox for "Get $XX off this registration if you are a member already."  View Gripe »

Active Advantage Membership / Magazine Subscriptions (2/17/15)

Active.com is used for various activity registration such as Marathons, 5K, and 10K events. When signing up, you are automatically placed in an "Active Advantage" trial membership. There does not appear to be a way to opt-out, and you are charged $60.00 the following month without any notice or warnings. Also, if you subscribe for free magazine subscriptions, they automatically renew and you will find several charges on your credit card statement. There is no way to cancel online.  View Gripe »