Addison Collection - Customer Service

Verified Business

Contact Information

Phone: 561-638-5465

Web:

Addison Collection
16950 Jog Road
Delray Beach, FL 33446
United States

Customer Service Handles

@ShopAddison
Category: Gift, Novelty & Souvenir Shops
Sub Category: Retail (General)
2 Reviews for Addison Collection

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Complaints, reviews, and feedback submitted for Addison Collection

A ripe off Store selling defective Mary Frances, Nambe, Beatriz Ball, Crislu, and Edgar Berebi items. (2/4/16)

I would give them negative five stars . The Addison collection (addison collection.net) is a rip off site with damage merchandise and hidden bogus fees - I completed my order with them online. I did not get the bag I ordered - they sent me a christmas tree instead of a signed guitar handbag. I called them they arranged for a pick up and replacement. They then sent me the correct bag which of course was poorly constructed and the glue was wet, lose and gummy-defective. I called them and that bag was supposed to be replaced- however, they just sent me the exact same defective bag right back to me (a rip off). I call them and returned the bag to them for the third and final time and ask for my money back. They sent me some money and kept some money for their troubles this is unacceptable. They never stated anything about extra fees on their website. They charged the fee so I would be paying to send this defective product to the next victim.  View Gripe »

Sale of Defective products (2/4/16)

The Addison collection (Delray Beach, FL) is a rip off site. I would give them negative five stars but yelp does not allow this. The Addison collection is a rip off site with damage merchandise and they assess bogus fees (restocking damaged merchandize) - I ordered a Mary Frances guitar bag and they sent me a christmas tree instead of a signed guitar bag. I called them they arranged for a pick up and replacement. Weeks went by and the sent me the correct defective bag with damage, poorly constructed and the glue all lose and gummy-hanging off the bag. I call them and returned the defective bag and ask for my money back. They sent me some money and they kept some money (25.00) for their troubles this is unacceptable. the Addison collection owes me 25.00. They sent me someone else's return and wanted me to pay (25.00) for them to mail it to some other sucker. Never buy from them they (Butch) are thieves with crappy defective products.  View Gripe »