Alamo Rent-a-car - Customer Service

Verified Business

Contact Information

Phone: 855-533-1196


Alamo Rent-a-car
600 Corporate Park Drive
St. Louis, MO 63105
United States

Customer Service Handles

Category: Passenger Car Rental
Sub Category: Equipment or Vehicle Rental

Social Customer Service Details

Have you experienced billing errors? Tired of miscommunication issues when renting a car? Don’t be stuck in neutral, here’s the scoop on everything you need to know about how Alamo Rent-a-Car handles customer service feedback on social media.

 The types of issues that people complain on social networks for Alamo Rent-a-Car include: incorrect billing statements, failure to honor a contract, miscommunication, and faulty cars.

The Alamo Rent-a-Car Facebook page seems to be active and promotional in nature. They do have their “Message” button activated which may mean that you can contact them through a message, however, with a large following of over 100,000 likes this could easily get lost in the shuffle.

 Alamo Rent-a-Car has a verified, dedicated Twitter handle for customer service and listening to customer feedback. It has a small following, however, seems to be a very active and responsive account.

 Alamo Rent-a-Car does not have a Google plus account.

Have a suggestion regarding social media customer service for Alamo Rent-a-Car? Let us know.
1 Review for Alamo Rent-a-car

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Complaints, reviews, and feedback submitted for Alamo Rent-a-car

Vehicle Rental (10/15/15)

Recently rented a vehicle at the El Paso Airport along with my sister. And daughter. We could not have been treated any better or more professionally by the counter agent, Jennifer! Great personality, easy to work with , made the whole process a pleasure. A credit to your company and I certainly will consider Alamo first when I need to choose a rental vehicle on my next trip. Thank you! Bob Halloran, West Jordan , Utah  View Gripe »