Alex and Ani - Customer Service

Contact Information

Phone: 800-725-7822

Web:

Alex and Ani
2000 Chapel View Blvd. Suite 360
Cranston, RI 02920
United States

Customer Service Handles

@alexandani
alexandaniusa
alexandani
Category: Jewelers Stores
Sub Category: Precious Metals
5 Reviews for Alex and Ani

Have a complaint or review about Alex and Ani?

Submit your Gripe:

Complaints, reviews, and feedback submitted for Alex and Ani

bracelets (12/1/16)

i have 6 alex and ani bracelets and they have tarnish i ve used the cloth that i purchase from reeds jewelers . the cleaning w/ the cloth only last a few days. bought them from nordstrom  View Gripe »

bracelets (12/1/16)

i have 6 alex and ani bracelets and they have tarnish i ve used the cloth that i purchase from reeds jewelers . the cleaning w/ the cloth only last a fwe days  View Gripe »

Celestial wheel (10/2/16)

The necklace turns my neck green.  View Gripe »

Unexpected Miracle ring (9/10/16)

I am so disappointed and very sad I could not really afford this ring but I have had dome miracles last few years and wanted this ring I love Alex and Ani have many bracelets my son buys me each Christmas. Today I put my hands in bleach for a second tarnished my ring took the shine right off. Am so upset it should be posted not to put in bleach or anything else that might tarnish. I am so sad loved this ring had a special meaning have not had that long. Thank u  View Gripe »

See No Evil Sunglasses (8/12/15)

Placed order via phone 8/7, funds we immediately drafted from my account for payment. Have called 2 days now since passing of weekend for delivery status. Was told they were not shipped due to shipping system issue, promise of shipment and email. Called next day, no shipment, no email....just more excuses.......  View Gripe »