AliExpress - Customer Service

Contact Information

Phone: 888-985-1688


3945 Freedom Cir., Suite 600
Santa Clara, CA 95054
United States

Customer Service Handles

Category: Online Stores
Sub Category: Retail (Online)

Social Customer Service Details

Online Shopping for Electronics, Fashion, Home & Garden, Toys & Sports, Automobiles from China.
2 Reviews for AliExpress

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Complaints, reviews, and feedback submitted for AliExpress

clothing (12/31/15)

Ordered coat . Seller sends wrong coat. To get money back, you must pay return fees to China which equals product value. I loose either way. Wrong unusable coat, no money. Buyer protection fails. No customer service, only bot like chats that denie the problem exsist so no escalation possible. No adress to file official complaint. I have got all order and chat history saved.  View Gripe »

Jeremy Scott gold winged adidas (12/12/15)

Purchased the shoes for my daughter on Nov 7 in plenty of time for a Christmas delivery. No shoes no contact number and no money and by the way it only took billing 24 hours to take the money from me, now on Dec 12 I have nothing. What kind of scam are you guys running her  View Gripe »