American Cruise Lines - Customer Service

Contact Information

American Cruise Lines
741 Boston Post Road, Suite 200
Guilford, CT 06437
United States

Customer Service Handles

Category: Travel Agencies
Sub Category: Transportation (Boat, Railroad)
1 Review for American Cruise Lines

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Complaints, reviews, and feedback submitted for American Cruise Lines

American Cruise Lines (8/24/14)

My husband and I booked a round trip cruise from Baltimore departing October 28,2012.- at a cost of $5820. At the time, hurricane Sandy was moving up the East Coast and New York State was under a state of emergency with a travel advisory in effect. We were told the ship would sail and we would not receive a refund. We contacted Charles Robinson, company president who offered us a 30% discount on a subsequent cruise. We felt this was an unfair settlement.  View Gripe »