American Education Services - Customer Service
Harrisburg , PA 17106-1047
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Complaints, reviews, and feedback submitted for American Education Services
Student Loan (7/16/14)
I asked for a 3 month forbearance. I wrote a formal letter (based on your recom) to you to "sell you my rationale". I was declined and given no outlet to dispute this issue. I've been a quality customer and despite being out of forbearance time, 3 months is NOTHING to ask for. You told me that Citizens Bank denied me and you took no responsibility. You provided me no information for Citizens Bank either. This is an unfair way of doing business, where you left a good customer helpless and angry. View Gripe »