Coopers of Stortford - Water proofer Review

I received a order of outside water proofer,and one of the bottles had one of the bottles is half empty

Other complaints, reviews, and feedback for Coopers of Stortford

WEB8765194 (4/5/16)

Our Name Is Cartwright 47 Lord Street WV3 0QU, We received the above order on 18th March to find 1 worked the other 1 didn't light up at all. we emailed the customer service asking for a fully working replacement and the 20th - 21st march would be okay for the collection of the faulty one. We waited and waited but wasn't collected, I eventually called customer service to ask where the replacement was to be told they were waiting for me but I already emailed saying we were returning just 1, he then said the replacement would be with us in a few days, It is now the 5th of April even with a bank holiday in between and still no replacement, we now feel very let down, angry & disgusted with the service provided we have paid £78 for 1 item instead of 2, please sort this problem out for us. ManyThanks

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Coopers of Stortford
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