Coopers of Stortford - Water proofer Review
I received a order of outside water proofer,and one of the bottles had leaked.so one of the bottles is half empty
- Submitted on February 15, 2017
Other complaints, reviews, and feedback for Coopers of Stortford
Our Name Is Cartwright 47 Lord Street WV3 0QU, We received the above order on 18th March to find 1 worked the other 1 didn't light up at all. we emailed the customer service asking for a fully working replacement and the 20th - 21st march would be okay for the collection of the faulty one. We waited and waited but wasn't collected, I eventually called customer service to ask where the replacement was to be told they were waiting for me but I already emailed saying we were returning just 1, he then said the replacement would be with us in a few days, It is now the 5th of April even with a bank holiday in between and still no replacement, we now feel very let down, angry & disgusted with the service provided we have paid £78 for 1 item instead of 2, please sort this problem out for us. ManyThanks
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