Dick's Sporting Goods - ONLINE ORDERING Review
I recently ordered a North Face down jacket from Dick's online. Dicks shows 2 colors and a variety of sizes in stock on their website. The site let me order one, even pre authorized my C.C. After waiting a day and a half for a confirmation e mail with a tracking number, it finally arrived in my inbox and the status of the shipment was "processing" and an estimated expedited arrival date was 2/3/2017. I had ordered it at 11 AM on 2/1, and the e mail with an order number/est arrival date arrived 2/2/17. The order was canceled online with no explanation, or e mail notification as to why it was canceled. After calling cust service, seems they have NONE in inventory, NONE! No sizes, No colors. I waited for a month for these jackets to go on sale, and on the morning of 2/1/17, the discount first appeared on the website. I ordered immediately before they were all gone. On 2/2/17, WITHOUT any explanation, the order status went to " canceled". Seems as if Dick's never had ANY jackets, but
- Submitted on February 3, 2017
Other complaints, reviews, and feedback for Dick's Sporting Goods
Why does Dick's feel it necessary to send me as many as five emails per day? It's enough to make we want to shop at other establishments even though I like the store. Worst email marketing program ever! Reduce the frequency already, I've already asked you to stop...twice!
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