Hertz Rent-A-Car - Car Rental Review
Lousy from soup to nuts. They billed me for the next driver's tolls among many other things. Customer service is the worst.
- Submitted on March 16, 2017
Other complaints, reviews, and feedback for Hertz Rent-A-Car
Car rental (2/24/17)
I received horrible service from Hertz. After receiving a promise for a prorated refund for early return (used 2 days of 7 day prepaid rental) I am now being told sorry we communicated incorrectly. I'll spare the rest of the details about my poor experience with Hertz. I'm not giving Hertz another hour of my time to recap it all again. They are inconsistent, poorly trained, use archaic processes, and appear unconcerned with life cycle vales of customers.
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