Prestige Brands Holdings - Dentek Mouth Guard Review
I bought a Dentek mouth guard that had a 6 month replacement promise. The box says that if the product does not last 6 months, they will replace it. I called in, and after submitting my UPC they mailed me a coupon for a new mouth guard. When I went to my local drugstore to get a new guard, I found that the coupon did not cover the whole price of the mouth guard. The coupon was good for up to $32, and the mouth guard cost $33.79. I called again and they asked me to submit my receipt. I did, and after not hearing for a week I e-mailed again. I finally heard back yesterday that there is nothing they can do. They are NOT honoring their promise. They have on their product that they will replace it within 6 months. I am extremely disappointed, and feel as though they are holding me off and not cooperating.
- Submitted on February 8, 2017
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