Wendy's - Combo 2 Review

I was at the Ponca City, Oklahoma Wendy's on Sunday, March 19, 2017. I sat in my car in the drive through for 7 minutes before I moved forward to place an order. I have no idea how long it took for the person ahead of me. When I placed my order, of course, the Dr. Pepper was sold out so I went with another beverage. When I got to the window it took 20 minutes (I timed it) to get my order. There were 6 vehicles behind me when I left. The cashier and staff were laughing about personal matters. When I waived to them, they opened the window and said it would take another 5 minutes to have the fries cooked. I like you healthy menu but waiting for nearly 30 minutes for service is ridiculous.


Other complaints, reviews, and feedback for Wendy's

Unsweetened iced tea, strawberry (3/18/17)

For some time I have visited Wendy's specifically to get unsweetened strawberry iced tea. The last several times I have gotten it, the tea was extremely weak, to the point that I was not sure it was tea. Since I drive through, it was impossible to complain to the store manager. I believe this has happened at multiple Wendy's in Dothan, Alabama.

Customer service/cleanliness (3/22/17)

I was in the Wendy's in new Tampa fl tonight at 6:30 pm and the place was disgusting. The tables and floors were filthy. I couldn't get anyone's attention behind the counter to clean a table for us. The kitchen/cooking area was dirty with food on the floor. We all ended up leaving and going to the McDonald's down the block. I am seriously getting ready to notify the health dept, I've never seen this place that bad before tonight. And the air conditioning was not operating as well


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Wendy's
36 Reviews for Wendy's

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