To all those who wanted help from Direct Business Lending of Utah; their website has been changed to ScamandScrewYou.com …. On 4/15/2014 we were looking for Small Business Loan to purchase a business; DirectBusinessLending.com pop out so we send the online inquiry out at the same day. 4/16/2014 morning we received phone calls from Melissa Rojas and David L. of DirectBusinessLending.com also receive Welcome email from them (basically ask if we are interesting their help). 4/17/2014 David L. offer free Funding Assessment in the email (fill out the inquiry again-2nd times) also setup an appointment – phone conference on 4/18 with their VP Brock Cannon. 4/18/2014 morning Taylor B. sends us reminder email about the conference appointment with Brock Cannon. 4/18/2014 afternoon both of us (me & my wife) had phone conference with Brock Cannon; he sounds very knowledgeable and helpful… about 30 minutes later he asked for total loan broker fee of $3500 which included entity establishment, business plan, business and personal credit repair, website creation (down payment $329 and monthly of $159.83); Rachel Santizo send eSign paper right after Brock Cannon’s call (he said that without the initial of $329 they won’t start the work) so we eSigned the paper and gave out our banking information with Rachel Santizo at the same day. (They took $329 right away on 4/18) 4/23/2014 4:15pm is the appointment with our lender told by Rachel Santizo. 4/23/2014 4:15pm; phone call from Holly with Direct Business Lending of Utah (she is not the lender???); asked same questions, said the same things as Brock Cannon ….we knew something was wrong… we called the number 1-855-908-9088 x606 NOBODY ANSWER THE PHONE, we emailed (email address removed by HolySmoke.org admin) and (email address removed by HolySmoke.org admin) to cancel the service….NO RESPONSE!!! 4/25/2014 we receive a letter from a different company state that Direct Business Lending of Utah sold our eSign contract to them; they will be our new creditor!!! To make a long story short; they DirectBusinessLending.com will do nothing for you and just get your personal information, signature on a contract and your money from the bank; please check their reviews all the complaint is right on the money!! I Ben F*** .
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I signed up with Direct Business Lending for a small business loan. They promised the world when we first spoke, to get you into their lending program. They rushed me to sign the agreement to pay $3,500 for the service. After the payment was received, the tone changed. Everything they promised on the loan was different from what they are doing. They promised the timing will take 3 weeks for the loan to be approved. They claimed my application is strong, so there should not be any problem. After my signing and and receiving my first payments, all these changed. They now claimed it will take four to five weeks, and that my application is not that strong anymore. It’s been the fifth week, and nothing is happened. This company is a big ripoff. I sent them emails to ask questions and several phone calls. they did not respond to my questions. Now I want to cancel the agreement and want my money back, and I’m having issues with making this happen. DO NOT SIGN UP FOR THIER LOAN PROGRAM! IT’S A BIG SCAM.
I had really bad credit because of irresponsibility in the past. I decided to reach out to Direct Business Lending to help start up a new business. They seemed like a good option with their promise that 99% of people are approved for loans with them. They told me about cases of people with much worse credit getting approved. They were prompt and responded right away, so I figured they were professional. Boy was I wrong. It started when I filled out an application. They asked me for all types of stuff such as proof of income, bank statements and things like that. Sounded pretty normal. I provided everything that was asked of me and they took weeks to get back to me.
After several weeks of waiting, they let me know I was approved for a loan. They told me about the packages they had for starting businesses and options for quicker access to money I was so anxious to start up and had everything ready that I decided to pay a fee for quicker funding. They started drafting that money from my account, and never delivered what they promised. The funding turned out to be a third party credit card company who charged me separately.
Calling their customer support is infuriating to say the least. There is no answer to any of your questions. They direct you to different departments and no one helps you solve your issues. After so much hassle, trying to get out of it was a nightmare. Now I find myself trapped in a loan, with no business and messed up credit. This is a big scam.
I’m shocked to see how many people went through the EXACT same situation that I have. Taking advantage of people who are in need is just shameful! This is a total scam. I feel robbed and cheated of my own money! Direct Business Lending is a complete fraud.
Their customer service is non existent! They only speak to you when they want to lure you in their dirty scheme. I ended up flooded In debt and with a horrible credit score. Horrible service. Do not trust this business.
Keep your MONEY!!! I was also scammed from this company. I trusted them and it cost me thousands of dollars. Seeing how many people fall for this and it makes me sick. These people need to be put in jail! It’s an absurd.
It has been 43 days since I talked to DBL. The bank suggested I put a temporary stop payment on my ACH check that gets deducted from my checking account on the 5th of each month while I dispute DBL services so I won’t be charge a bank charge of 25.00. In the mean time I called Special Finance LLC that DBL uses. Told them I wanted my account canceled, they told me to contact DBL and talk to Brandon to fill out the form to cancel. As usual when ever I call I get recordings and again I left a message explaining that I want to cancel my account. He never returned my call. Then my bank account showed a deduction from Special Finance. I had to drive to the bank to see how that was possible. What they did was they used my debit card, how was that possible I asked,I never gave them my card number. It seems when DBL asked me to fill out my entity form the form required my debit card information, I did so thinking DBL was sending the form back to the state for me. They didn’t, they emailed me the form to send to the state and nowhere on it was my debit card, the bank asked for a check they don’t accept debit cards. So when they didn’t get the money from my ACH they took it upon themselves to use my debit card. Being over a month without returning my call or email I really think I need my money reembursed for all I had to endur plus paying 100.00 for an entity that I won’t need.
My experience with DBL is exactly like all the others, when I signed up I asked them about the rip off reports and they explained that those customers didn’t understand the policy of what DBL could do for them and I believed them. I signed up with the understanding they could get me a lender. They had me access my credit report to see what was on it. They had me sign up for a credit report. They sent me 3 to choose from, the one I chose only gave me 1 bureau. Told me it wasn’t good enough scores were too high, I need all 3 bureaus to compare scores. Cost was 28.95 because they told me to keep it for future request. Then they wanted me to send all 3 bureaus a letter to dispute that my old addresses and Jobs be removed and any judgments. All but one agreed to remove them. Cost to me was 16.00 because they told me to send them certified. Also told when I get a reply from the bureaus I was to send them a copy via email, which I did. They sent me another letter to send to the one that didn’t agree, Now they suggest I get a co-signer. ( If I wanted to use a co-signer I would have never used DBL.) They had me fill out an entity form and told me the Business name I chose was available and to copy and sign and send in with a check. I waited 2 weeks and they never emailed me the form. I had to call DBL to ask where my entity was to sign and send to the State. They apologized and told me they can’t find the one I sent back to them but they did see that they sent me a receipt of the entity I emailed to them. They asked me to please fill it out again I did. I mailed it out and 2 weeks later the State said that business name was already taken. I called DBL and told them and she again apologized and said she would send another form with my second business name, She said it would be sent to me within 72 hrs and that was March 31st and still waiting. I took it upon myself to edit the first business name and sent it back in to the state. I don’t want to mess my credit score up so… Has anyone contacted a lawyer yet? Can we get a claim against them? How many of us are out there?