Expert Review

JFQ Lending

JFQ Lending Reviews
JFQ Lending Review & Investigation

JFQ Lending is an Arizona-based mortgage lender. Their address is 7720 N Dobson Rd, Scottsdale, AZ 85256, US. 

Their owner has a shady past, their customers are dissatisfied, and their staff complains of sexual harrassment and racism. 

What seems like a simple lending firm is actually one of the most notorious companies out there.

JFQ Lending offers VA loans, FHA loans, conventional loans, and other related services. In the following JFQ Lending review, I have exposed the shady operations of this firm to help you decide if you want to get a loan from them or not: 

Who Owns JFQ Lending Inc: John Kresevic

If you’re wondering who owns JFQ Lending, the answer is this guy:

who owns JFQ Lending John Kresevic

His name is John Kresevic. There isn’t much information on this guy on the internet. And the reason is his shady past and operations. 

When I looked him up while writing this review, I found quite a unique piece on him. According to this article, John J Kresevic, the president and owner of JFQ Lending Inc was involved in a carjacking at Opryland. 

The article states that John had refused to leave the cab and told the driver that he wanted to go to Arizona. There were several people in the cab and when the driver refused his request, John grabbed his throat and started choking him. 

He threw the cab driver out of the car and took off with the taxi. According to the police, he was drunk and probably under the influence of a substance because when they caught him, he was speaking nonsense. 

So, apart from having tons of complaints against himself and his company, it seems John is also involved in some dangerous activities. Says a lot about the leadership of JFQ Lending Inc.

There you have it then. If you were wondering “who owns JFQ Lending”, it’s a drunkard who likes to steal cabs. 

I shared this information because I found it intriguing and hilarious. But let’s move onto a more serious topic, the various reviews on JFQ Lending Inc: 

JFQ Lending Inc Reviews You Must Read

When I looked up JFQ Lending reviews, I found a ton of customer complaints against this company. It’s obvious that there’s something severely wrong with the services they offer. Because so many people are complaining about them online.

You don’t expect a mortgage lender to have such a terrible reputation online. When they have been in the industry for so long. Still, it shows that they might not be worth your time.

In fact, when you’ll read some of these JFQ Lending reviews, you’ll also realise they you should stay away from them: 

“Some of the Worst Mortgage Rates”

JFQ Lending reviews

According to the reviewer, JFQ Lending has some of the worst mortgage rates among lenders. They complain about the company’s horrible sales tactics where they keep coming back again and again, wasting their precious time. 

The reviewer goes further and complains that JFQ Lending’s salesmen try to hide their terrible mortgage rates by offering loans with significant points and high fees. They use the ‘bait and switch’ technique to get you interested in your business. 

The reviewer also points out that JFQ Lending charges 25% extra fees while offering no additional benefits.  

“Poor Communication, Untrained Staff, and Bad Leadership”

JFQ lending reviews 1

This review points out the lethargic and unprofessional behaviour of this firm. The reviewer had to wait for three months to close and they received an excuse every month. JFQ Lending offered them a lower interest rate to make up for the delay. But at the time of closing, they claimed that they hadn’t offered such low interest at all. 

You can understand how frustrating the situation must be for this reviewer. They point out that the staff at JFQ Lending Inc is untrained and has poor leadership. 

“Waste of Time”

JFQ lending reviews 2

This person was receiving mailings from JFQ Lending every week, so they chose to call them. However, the representative from the firm wasn’t happy when they asked questions that went off the script. 

The reviewer made the mistake of giving them the permission to pull their credit. JFQ Lending did two hard pulls on them. After that, they talked with the “vice president” who knew nothing about their issue.

The reviewer had to block their numbers and call them to be removed from their mailing lists. However, the representative didn’t know how to remove them from the list, increasing their woes further. 

“Skip This Place”

This review points out that JFQ Lending doesn’t provide a rate estimate to its customers over the phone without pulling their credit. They recommend avoiding this place because most lenders would give you a rate estimate without these procedures.

The review ends with them saying, “I do not recommend”. 

“Can’t Get an Update”

JFQ lending review

This person waited for four months and still JFQ Lending hadn’t done their refi. They weren’t getting any updates and because of the delay, they couldn’t apply for permits. 

The reviewer also complains that the representative doesn’t respond to any of theri calls, texts or emails. They also point out that the timeline is horrible and due to these reasons, they don’t recommend JFQ Lending Inc’s services. 

“Pathetic”

JFQ lending review

This person also had a horrible experience with this mortgage lender. They say that politely incompetent is the best way they can describe this firm’s services and that they don’t recommend them to anyone. 

In the beginning of the process, their client experience specialist had given them a list of documentation JFQ Lending needed to complete the loan. They had told the reviewer that it was all they needed. However, after three weeks, the rep asked them to pay for the appraisal and requested an additional payment of $225. 

Then JFQ Lending changed the person handling their loan. The reviewer complains that they had to submit some kind of documentation nine times. And five times, it was something they had already submitted before. 

However, they didn’t get any updates from their representatives when they submitted all the necessary information. They complain that JFQ Lending’s staff doesn’t communicate properly. 

With such delays and lethargic approach, the mortgage lender wasted their three months. 

Apart from these JFQ Lending reviews, there are a ton of more complaints. If I explained each one of them, we’d have 10000s of words here. Here are the snippets of some of those complaints instead:

JFQ Lending Fake Reviews: BBB, Bankrate, LendingTree & More

Just as negative reviews tell you a lot about a company, positive reviews do the same thing. Businesses know this. 

So they use different shady marketing tactics to manipulate your perception of their services. They would partner with review sites, bury negative content, or even buy fake reviews.

Even though it has a ton of complaints online, JFQ Lending has near-perfect ratings on several prominent review platforms. I’ll go through each of them to explain why is it so and why you can ignore them: 

JFQ Lending BBB Rating:

JFQ Lending BBB rating is a stellar 4.85 out of 5 stars. If you hadn’t read those complaints I shared before, you would have thought this business offers flawless service.

But BBB’s rating system is highly shady.

You see, the reason why the JFQ Lending BBB rating is so high is because they have an BBB accreditation. And getting BBB accreditation depends primarily on one factor: money. 

JFQ lending BBB

Yes, if you pay the fee, you can have a BBB accredited business too. CNN Money had launched a full-fledged investigation into BBB’s biased review system. And they found scammers with A+ ratings there.

So, it doesn’t surprise me when I see JFQ Lending with a near-perfect BBB rating. 

JFQ Lending Reviews on Bankrate:

Bankrate is an advertising / review aggregation platform. They rely on affiliate links to make money. This means, they earn when you click on an advertiser’s link. It’s mentioned in their terms and conditions: 

And can you guess who are these advertisers on their website? Yes, the mortgage lenders. 

No wonder most of the positive JFQ Lending reviews there are so vague:

Notice how they share no information about anything. But they give a perfect rating to the company. 

You should be highly skeptical of positive reviews that share little to no information at all. Such reviews are usually fake reviews and their aim is to help the business’s reputation. 

JFQ Lending Reviews on LendingTree:

Biased JFQ lending review

LendingTree is a mortgage lead generation company. They help mortgage lenders get new clients.

However, they also feature reviews on their platform. There, you can check out a lender and see if they are worth your business. Now tell me, if you hired me to generate leads for you, would I bad-mouth you? Would I tell others about your flaws? Or would I sing your praises to your potential leads so both of us can make money? 

This is the primary flaw in LendingTree’s review service. You can’t trust those reviews because the platform has incentive to hide negative reviews.

This is why anonymous review sites are getting so popular. They don’t hide anything from the consumers. But in any case, JFQ Lending has a ton of positive ratings on LendingTree. 

JFQ Lending Employees Spill the Beans: It’s a Toxic Workplace

How a company treats its employees says a lot about its ethics and values. And the JFQ Lending reviews on Glassdoor, are clear indication of their shady operations.

The employee complaints on this firm were very detailed and meticulous. And most of them expressed concerns about a frat-like atmosphere, nepotism, and sexual harrassment at workplace.

These all are major issues. Just one of them can make a workplace toxic. 

Several of the complaints also point out that JFQ Lending orders its employees to write positive Glassdoor reviews for their business. That explains their 4.2-star rating on Glassdoor. 

Here are the most prominent JFQ Lending reviews on Glassdoor: 

“Devil in Disguise”

JFQ lending reviews from employees

This review starts with revealing that the management at JFQ Lending sleeps with its employees. You’ll find many complaints pointing this out so I’m guessing it’s quite common there. 

The review also points out that there’s discrimination at JFQ Lending. They faced racism at the firm and have mentioned it in the review. The reviewer also points out that the CEO Justin had stared at their chest and made sexual remarks about them in the workplace.

You can understand the turmoil this person suffered there. They point out that the management of this firm is underqualified so in most cases, it doesn’t know what it’s doing. 

“The Company is a Mess”

Like the previous complaint, this one also points out that the leadership of the firm sleeps with its employees. 

They complain the company doesn’t recognize hard-working employees. In hte “Advice to Management” section, they have suggested the firm to stop turning itself into a party house. 

“Sexual Harrassment and Gender Inequality”

JFQ lending reviews by employees

In this review, the person says there are too many cons to list. There’s rampant sexual harrassement and gender inequality at JFQ Lending. Moreover, they lie to their staff about promised bonuses.

Due to lack of proper organizaiton, it’s very difficult to work. And you’ll get the blame just becuase you were the last person who handled the file. 

The review also points out that the company abuses its staff both mentally and verbally. 

“Favoritism and Sexual Harrassment”

JFQ lending reviews by employees

Here, the reviewer starts with warning young people about the constant sexual harrassment going on at the firm and advises them to stay alert if they join JFQ Lending. 

Then, the review points out the various flaws present in the firm. They say the company doesn’t care about its employees’ job satisfaction. There’s rampant favoritism in the company. They even share an example where an one employee received the bonuses for a loan that another employee had worked for.

The leadership here doesn’t lead by example. Seeing how Justin has a history of abusing substances, I’m not surprised to see this. 

The worst part is, if you’d share any concerns here, the leadership will start discriminating against you. This means you have no voice here as a staff member. I don’t think a mortgage lender should have such a toxic work environment. 

In the end, the review suggests that the company should focus on other departments along with the LOs and stop the favoritism. 

There were a ton of additional complaints, I have shared them in the gallery below. You can look at them yourself. 

I have shared snippets of reviews because Glassdoor tends to remove complaints without any warning. But that’s a topic for another discussion. 

Help Expose This Operation

Reading the various JFQ Lending reviews from its clients and employees was very taxing. It made me realise how horrible a company can be without anyone realising it. 

Still, if you’d look up who owns JFQ lending or JFQ Lending BBB rating, you wouldn’t find these complaints easily. Why? 

Because they don’t want you to. 

Companies spend millions of dollars in advertisements and marketing so people don’t hear about thier negative sides. 

It’s on you and I to help people hear about this. If you can, do share this article with someone who’s interested in JFQ Lending’s loans. They might get a different perspective on this firm. 

2.3 Total Score
JFQ Lending Review 2021

JFQ Lending has numerous customer complaints, their employees complain of sexual harassment and discrimination, and they have suspicious positive reviews. Best to avoid.

3.1Expert Score
Honesty & Transparency
2.5
Trust
4
Reputation
3
Client Experience
2.8
1.4User's score
Honesty & Transparency
1.6
Trust
1
Reputation
1.7
Client Experience
1.5
PROS
  • Operate in 30 states
CONS
  • Owner has a shady past
  • Numerous customer complaints
  • Employees complain about sexual harasment
  • Suspicious positive reviews
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17 Comments
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  1. 0.6
    Honesty & Transparency
    10
    Trust
    10
    Reputation
    10
    Client Experience
    20

    I urge you all to take my advice and beware of this shady company if you are considering employment here. They sugarcoat it all at the interview, will say everything you want to hear and promise work life balance and a family oriented environment and everything you’d ever need or want to hear. Then as soon as you start they will pressure you to work more overtime then once would have ever worked at any other job ever, working from 830am till 10pm most nights. And what’s terrible is that we are forced to do so without any extra pay or compensation. Then berate and belittle you for not meeting their set production goals, regardless of you working and slogging like a dog without any extra pay. Unreal expectations with the below standard and poor training provided. Even the new senior management guys who recently joined were looking for new employment within the first few months. Their company hires those that have very less knowledge about mortgage, and then the training is basically for the sake of it, fend for yourself. They play favourites, and the second you call something negative/unfair about policies out, they just fire you without any discussion or chance to explain yourself. Their bonuses are a joke, they figure out any way to keep you from getting them, I must say they have level of creativity. They tell you you’re being fired for performance but in reality, it is that you just don’t fit into their cult-like Scottsdale, bottle blonde, frat party vibe, so they cut you. Not to mention if you have a brain to speak up for yourself- YOU WILL BE LONG GONE. If you still want to work here, learn how to be a sheep and sew your mouth shut. That is the only way to survive in this shady and twisted place filled with half minded amateur people.

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  2. 0.75
    Honesty & Transparency
    20
    Trust
    10
    Reputation
    20
    Client Experience
    10

    Within the last few couple months things have gone downhill and totally haywire. It seems like they are losing a lot of business and are depleting financially and I don’t know if they’re going to last very long, seem to be hanging on a string. After acquiring a fancy building and a new office in PR, they have made tons of pay cuts to employees. Baselessly firing hardworking employees, cutting people’s salaries, and unable to pay their bonuses. Many were fired over the lame and unprovable excuse of “performance” however it was more than 10 people at a time. A lot of their current employees are now looking for new jobs before this place goes under or they are thrown under the bus. Moral sense and responsibility is non existent in this place and is hard to believe that this was the same company that was just so amazing a year ago.

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  3. 0.85
    Honesty & Transparency
    20
    Trust
    10
    Reputation
    20
    Client Experience
    20

    Spoke to Zachary DiGiacomo and was completely mislead. High pressure tactics and the old switch when you proceed. Stay away and make sure to get anything in writing.

    The response from JFQ is incorrect. The difference is most people don’t understand what discount points are and how it affects the outcome. Your agent provided a quote and was adamant that no discount points were added. Then I provide sensitive information and his story changed even thought everything I provided before hand was correct. The bottom line is that your representative lied and did not want to send anything in writing because of this. I am still refinancing, but will do so with an honest company. Stay Away and double check what they tell you. First and last experience with this company.

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  4. 0.85
    Honesty & Transparency
    20
    Trust
    10
    Reputation
    20
    Client Experience
    20

    Horrific experience with these people. Initially Dan and Anthony were very helpful. After several weeks of not hearing from anyone regarding my closing date, I reached out to them, only to find out they weren’t going to honor the rate they originally provided. I understand rates change but the lack of communication was very inconsiderate.

    Also, they continuously requested a payoff from my existing lender AFTER we told them we weren’t moving forward. Wouldn’t recommend this company to anyone.

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  5. 0.6
    Honesty & Transparency
    10
    Trust
    10
    Reputation
    10
    Client Experience
    20

    Awful company. They play games. Tell you lies. Was told multiple different things. Blame everyone but themselves. Tried refinancing. The agent multiple times either lost forms or sent my personal information to someone else or told me he contacted my old bank, which he never did. Finally when I thought I was supposed to close. They told me the rate I was getting was no longer available. Which was a lie because any loan in process in August wouldn’t be subject to a change till after sept, which would only be a new loan in process. I complained. Someone else took over. Still tried to refinance. Thought we were fine. Asked specific questions. Like when would my first payment be. They said i would skip two months. Then that changed. There are better companies out there. MUCH BETTER!!! They try selling you on the rate and how much you save but you are rolling in a huge amount of fees. Stay away!!!!

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  6. 0.6
    Honesty & Transparency
    20
    Trust
    10
    Reputation
    10
    Client Experience
    10

    SCAM! I got connected with an agent named Spencer, we talked for 2 weeks as i got 2nd and 3rd opinions. Once we moved forward, they took the appraisal fee. The fee went to an appraisal company with a different name as the one sent. Fake companies. The appraiser, Mark, is licensed but is scamming. His appraisal took only 15min. He knows how to make the report look real.
    Once they got my money, no response for two weeks now, AND WE HAD A VEHICLE THEFT AND ATTEMPTED BREAK IN TWO DAYS AFTER APPRAISAL! They are selling the appraisal info and pics to criminals.
    We have filled police report and doing what we can.

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  7. 0.85
    Honesty & Transparency
    10
    Trust
    10
    Reputation
    30
    Client Experience
    20

    The only reason i am giving 1 Star is because it can’t go any lower. Disappointing does not describe the process. JFQ did get a good rate and held that rate until closing. That is where the positives stop. Closing was delayed causing my existing loan to go overdue resulting in an $80 charge only to be told to go ahead and pay it anyway. To make up for that, they said they would move the first payment back 30 days which was good considering skipping 2 months mortgage payments was part of the pitch. Guess what? That wasn’t correct either, was finally contacted by the loan holder 30 days later only to find out my first payment was due the 1st of the next month with less that 1 week’s notice. It is now >30 days past closing and I still haven’t received a copy of the final closing paperwork and had I not called and asked I probably miss the the first payment on the new loan. Final closing paperwork also contained errors but at that point, I just wanted it over and to get away from this company. Do yourself a favor and go with someone reputable.

    Helpful(0) Unhelpful(0)You have already voted this
  8. 0.75
    Honesty & Transparency
    20
    Trust
    10
    Reputation
    20
    Client Experience
    10

    Jena Johnson at JFQ Lending HORRIBLE person.. to deal with. I was searching my options on getting a great low interest rate on refinancing my home. She couldn’t beat what I was offered and refused to accept that. She would text all the time. I finally had to tell her to STOP harassing me. She also bashed other lenders. Do NOT use JFQ Lending. This is my second review i have done on this company. They have deleted my previous one to show that are great on reviews. Beware of this company.

    Helpful(0) Unhelpful(0)You have already voted this
  9. 0.6
    Honesty & Transparency
    20
    Trust
    10
    Reputation
    10
    Client Experience
    10

    I am very disappointed in this company! I have been waiting since April to close on a loan. They were very aggressive on getting my information. then after they got my information, I didnt hear from them for weeks. 1st they told me a price for an appraisal then they went up $75 more dollars on the price. I told them absolutely not! they claimed they would pay the extra charge. I had the appraisal done. Now they have another person doing my loan and all i keep hearing is we are moving along, He’s waiting to hear from his team and then 3 weeks ago told me that we could be going to closing any day now. its 3 weeks later and I still havent closed yet. I am beginning to wonder if all of these good reviews are fake and that this company is a scam! I usually dont write bad reviews but this is rediculous!

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  10. 0.6
    Honesty & Transparency
    10
    Trust
    10
    Reputation
    20
    Client Experience
    10

    Company told us not to pay our mortgage for two months, we never closed received late payment hits on our credit. Then text us they can’t do business with us due to late payments. Totally ridiculous.

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  11. 0.85
    Honesty & Transparency
    20
    Trust
    10
    Reputation
    20
    Client Experience
    20

    The CEO and president of this company John J Kresevic is a criminal. Its extremely shocking and surprising how they are managing to lure people and getting them to invest with them. Please everyone – just google the president’s name ONCE before thinking of doing business with this terrible company thats run by criminals.

    Helpful(1) Unhelpful(0)You have already voted this
  12. You and me both carl

  13. I have personally suffered because of this company. My partner left me after working for these people after a 10 year relationship. I guess sexual harassment might have something to do with it.

  14. Their staff keeps calling me. I have told them many times that I’m not interested but they don’t listen. Bunch of fools.

  15. I stopped reading reviews on BBB ever since I heard about that investigation you are talking about. I had no idea people were still talking about that company. Then again, you can’t do anything about stupidity. BBB was never a trustworthy review site .

  16. Reading those jfq lending employee reviews was very depressing ngl.

    Companies shouldn’t be allowed to exploit their staff like this. We should have the authorities look into this company and check for their shortcomings in HR. I’m pretty sure it’s illegal to sexually harass your staff like this. This John Kresevic should go to jail for such mistreatment of employees. These companies don’t realise that the staff they employ are human beings. From the looks of it, I’m sure JFQ lending is not even trying to provide a positive work experience to its staff. I wouldn’t work at such a company even if they offered an attractive pay. Throw that guy in jail.

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