Northern California Fertility Medical Center – Greedy and Selfish

Northern California Fertility Medical Center is a fertility clinic which has received complaints for lacking care and compassion towards its patients. Many of its reviews complain about how the clinic sells false hope and tries to squeeze out as much money out of you as possible. 

The following review will share some of those complaints to give you a better idea of what it’s like to work with them: 

About Northern California Fertility Medical Center:

Northern California Fertility Medical Center is a fertility clinic in North Highlands, California. Their address is 4320 Auburn Blvd, Sacramento, CA 95841, US. 

They stay open from 8:30 AM to 4:30 PM on weekdays and from 8:30 AM to 12 PM on weekends. 

They offer various treatments to their clients including:

  • IVF
  • Vasectomy reversal
  • Male infertility identification
  • Egg donation
  • Recurrent miscarriage treatment
  • Female infertility treatment

And more. 

They serve clients in various areas including Folsom, Lake Tahoe, Bay Area, Elk Grove, El Dorado Hills, Redding, Stockton and more. 

The doctors here are Dr. Sara Babcock Gilbert, Dr. Manuel A. Doblado, Dr. Michael J. Murray and Dr. Laurie P. Lovely. 

On paper, it might seem like one of the best fertility clinics in northern California. However, when you look at the Northern California Fertility Medical Center reviews, you see a completely different picture. In the next section of my review, I have shared some of the numerous complaints this fertility clinic has received. So, you can understand what it’s truly like to work with them:

Northern California Fertility Medical Center Has Expensive Procedures and Careless Staff

Northern California Fertility Medical Center

Here, the reviewer says that her treatment began with 2 rounds of a moderate dosage of Clomid. Unfortunately, it didn’t affect her body like it was expected to so she underwent another round of Clomid before both of her IUIs. 

The third time, they doubled the dosage of Clomid and they tried to see if it made a difference. Then, the clinic canceled her IUI and she went in the next month for a baseline ultrasound. 

During that visit, they told her she had a cyst on her ovaries. So, she went on birth control for a month. Then, she went back for another ultrasound, the cyst cleared up and they started giving her injections. 

The injections worked and the reviewer underwent another IUI which was also unsuccessful. 

She shares that her biggest gripe with this place is how they handle callbacks. The clinic doesn’t call back in time. Many times, she had to wait for 2 days to get a reply. 

See also  Beauty Boost Med Spa, Inc.® - Harassing Clients, Poor Service

Furthermore, the procedures were quite expensive. Each IUI was around $1200 and the insurance covered a little of the consultations. 

The biggest issues she had were their failure to order appropriate tests and failure to call her with results. Also, the clinic failed to share critical information and inform of the changes in protocol. 

She points out that they didn’t send her prescriptions twice. Also, they canceled the IUI without any explanation except that the medicine didn’t work. They gave her the results incorrectly and they called her later to tell her that they had read them wrong. 

It appears the people at Northern California Fertility Medical Center are quite careless. 

Doctor Doesn’t Interact Enough, Provide Contradicting Information

Northern California Fertility Medical Center

Here, the reviewer is disappointed with the result although she points out that Dr. Sahar Stephens is a compassionate doctor. 

They tried 2 IUIs with Clomid. The first procedure had a low dose while the second was normal. Both of the IUIs were unsuccessful. Then, they recommended doing IVF. However, the hormone levels were very high during the injection due to which the reviewer couldn’t get the proper dose of HCG. 

Hence, the reviewer had to switch from a fresh transfer to a freeze. They transferred two eggs but they all failed. 

The reviewer shares that the front desk felt very cold initially. Also, they make you feel like a number as you go through different doctors during the IUI and IVF processes. She understands the urgency of these procedures but says it would be good if the doctors who handle your specific case interacted with you more. 

In her experience, the insurance covered 50% of the IUIs so she paid $1,000 for 2 consecutive IUIs. The cost of egg retrieval and transfer for IVF was $12,000 while they charged an additional $800 for the freezing procedure. 

Insurance didn’t cover any of the hormones which cost an additional $4,000.

The reviewer points out that they provided her with conflicting information. 

She points out that some of the sperm count numbers were different on the day of the IUI to what it said on the patient portal. This caused her confusion regarding the actual sperm count.

Staff Doesn’t Convey Critical Information, Doesn’t Know How to Communicate

Northern California Fertility Medical Center

The above reviewer liked Dr. Sahar Stephens at Northern California Fertility Medical Center. However, she didn’t like the staff.

See also  Dr. Praful Ramineni at District Plastic Surgery - A Dangerous Surgeon

She shares that it was difficult to get a call back from the main nursing staff. Furthermore, they didn’t convey a lot of vital information to the reviewer in time. For example, they never talked to the reviewer about PGS testing. 

Although the clinic had given the reviewer a handout, it was really brushed over. They made it sound like something people don’t really do so the reviewer didn’t put much stock in it and moved on. 

She wishes that she learned more about it to understand how it improves success rates. 

In her experience, she highlights that the clinic lost appointments, failed to call with results, failed to convey critical information and gave her conflicting information. 

Hence, she had to constantly stay on top of her nurse during her cycle. 

Clinic Takes No Responsibility, Treats Male Patients Differently

Northern California Fertility Medical Center

The above reviewer says that Northern California Fertility Medical Center failed him in some way whenever he interacted with them. It was extremely difficult for him to reach someone to give information to so he could become a patient. 

They asked him if he could provide them with his photo ID so he went to the desk and asked if there was anything else the clinic needed. The front desk staff told him “No, you can sit down” and then soon after they asked him to come back and pay his copay. 

He says it was stressful and definitely not what he needed during a delicate medical appointment. When he asked questions about the specifics of providing a sample, they brushed them off as “not important”. 

Then, they gave him information to review his results on a website. The clinic gave him instructions on how to login there and provided him with a username and password. 

However, the reviewer hasn’t been able to login there once. When he called to ask if they could share his results they told him they couldn’t because the test was “inconclusive”. Then, the clinic recommended him to make an appointment with a Urologist. 

The reviewer says he waited for months before writing this review because it was a very emotional experience. He suspects they treated him differently because he is a male. According to the above reviewer, his experience with the Northern California Fertility Medical Center was the worst experience he has had with any clinic or doctor. 

See also  Atlantic Global Asset Management

Later, he added an update to his complaint. The clinic claimed that they are happy to help with the portal login which was a clear lie. According to the reviewer, he called the place multiple times seeking help but they always brushed him off. 

Also, when he called the place to get information about his results, the clinic didn’t bother to give him any explanation. They blamed the sample for the inconclusive test results. This is a notable complaint because many gay male couples seek the help of such clinics and facing discrimination wouldn’t help. 

“This Place is a Total Rip Off”

Northern California Fertility Medical Center

Natalie doesn’t recommend this fertility clinic. She says “Do not trust anything this clinic says”. 

According to Natalie, this clinic tells you what you want to hear and use dirty car salesman tricks to deceive you. The clinic gives you a lot of false hope just so they can keep taking your money. 

She is a 40-year old patient and had no fertility problems. Natalie highlights that she got pregnant 4 years ago the first time she tried and has a healthy son. 

Also, she never had a miscarriage. She wanted to save some embryos as a paying patient for future options. After spending thousands of dollars on blood work, she had an ultrasound which showed very active follicles. The clinic was confident that they could help her. 

She told them that her goal was to have the option to have one more child. Natalie didn’t want a whole team, she already had several children. 

The doctor started the process and after giving birth control they did an ultrasound 2 days later. However, the doctor was surprised and said her body must have overreacted to the birth control. 

Still, he told her not to worry. He told her that he won’t follow through with the retrieval until he felt he could get sufficient eggs. Also, he claimed to have full confidence that Natalie’s eggs were healthy. 

Then, they monitored her for a few weeks. In every visit, Natalie says that she saw a different doctor. Her follicles progressed each time although they were a little slow. She had a total of 11. 

They went back and forth and decided to retrieve a day earlier than the other doctor she had seen in her last visit. 

See also  Oculofacial Plastic Surgery St. Louis - Careless Doctors and Staff

The doctors let go of the biggest one and said the smallest one was a runt. So, she ended up with 9. However, the surgeon only got 3 and they came back abnormal. 

Natalie needed a significantly higher retrieval of eggs and she could have got it if they did the procedure right or waited for another day or two. 

They could have at least delayed the IVF until her body was back to its normal self. Natalie had already paid over $20,000 for the procedures. Then, she saw a completely different doctor in her subsequent visits. 

Also, they didn’t even tell her who was going to perform her procedure until she showed up for the same. Natalie says that the people at Northern California Fertility Medical Center are unorganized, mean and greedy. 

Later, they blamed her age for the unsuccessful results and refused to take any responsibility. She says that if her age is to blame then they should have told her so in the beginning. Or better yet, they shouldn’t have taken her as a patient. 

Furthermore, why did they only take 3 out of 11? Natalie asks many questions like this in her review. 

She wanted a partial refund but they didn’t care. Natalie says that this fertility clinic is a rip off.

“The Staff at Northern California Fertility Medical Center is Extremely Cold”

Northern California Fertility Medical Center

Like most of the Northern California Fertility Medical Center reviews I have covered so far, this one also praises the doctor. The reviewer says that Dr. Laurie Lovely was quite knowledgeable and helpful. 

However, the staff here was extremely cold. They made a few errors. 

The reviewer would like to see the overall staff focusing on their patient’s well being. They should put effort into understanding the patients as each patient’s situation is different. 

Furthermore, the majority of patients here are going through a very difficult time and it doesn’t help when the staff is so cold. 

According to the reviewer, the biggest issues in this clinic were its failure to send her chart to another clinic and failure to share critical information. Also, the clinic provided her with conflicting information. 

She points out that the front desk staff provided her with inaccurate information. 

$50,000+ for Unsuccessful Treatments and Rude Staff

Northern California Fertility Medical Center

Here, the reviewer had an IUI, IVF Egg freezing and embryo freezing procedures. She shares that the wait times here were too long. The front desk staff was completely disconnected from the staff in the back. 

See also  iFOREX

According to the reviewer, the front desk staff did not even remember you. All the procedures were out of pocket and cost over $50,000. 

Additional Northern California Fertility Medical Center Reviews:

Northern California Fertility Medical Center
0w Oj8QUttdznWt7QD0TphHlaX1tRCSyNiWFmv0nW 1X1iCg6MU4IfFOwS0LVqWjn7XvsKde x2yYH51laGCJNiiJLdtYt89 gziI zv4KbIJU4e bXCKStEGOqMNA8NJJ6XJXZk 8c NgTPLg
XOIIohcRSOt j61Uotkbzq7IGXZiu5BleZJ0Pl wKYaQomgUEc3GQOLHbb2ZbE5ucKbG8zDzTFsKOu9tNYBsSl7r Qf4YGxnPZ3N3Vonrnf OS8BfJM12JEYUlKwPZkF3L2TAQuXOuN0LQRI2Q
Northern California Fertility Medical Center
Northern California Fertility Medical Center
Northern California Fertility Medical Center
8IxWlBRXZRRlD2mFX7D21pxODhJLSN06O1LrSKxxpsgkk8BAv52lN9HnCBIlchpiTk6RRu5skvR8QEPnsaKWWXAtm06S3mGQmww3jauznP
Tzc Ld2joOGHXx49z8MtE JTdfse4ZWQQnDGvRz4sWL XXASEslor4ORIel765KuhGct816iG6leWfVAOKDzlZkam0HYNtqTcD5PpP U8TO661jLTCRdYcsfSlFzlAOwni14QIFbSROC9IC4Hg
Z6JR95u4n
4sCUJVt8 eJ1kbgImOY2D hY65JwDyToX05OP7PVK2lbarZAumMXCQf8zRlgjyiRtAo3slFQoMym46QQtSx5Ms5rxHi3e9WYVIZPC19B RMyUHv3bsjxKAZKdLlsXIvRH E cyXFBNpsWfVr g
wBYXh1mG91VpJyfcnk 1MadIPRhi7uIxWwZiQ8NgdxwH0q2LhJALqDHpUwK9lWmTyGFirhq81kptIc2kOj0GoTJEev5UO e32rRv4g2AFHVZfdBf 7DTc2ckwsXeeLySAg7JZAEK4X e4TAT5w
JdIBnjGG6kaYVO4e KRjOwfahYKr3 w9bOv0H uhii79qTr529ddMg2h3HWtEoZ0qVYNZwdktYxorHgLYt85smGmFig4 xBBm6RIphDJQEZwNXIewZqdvgFFF5JqkIMHEMdawFT cCl9VlvhdA
Z4tXo8 j ofAX 87mEWMnDD1vLw96fXQwzN5YjDVvMm0UW0 mDe kg38xAw u4sSHOgElFSjRVUcssGdU8EUW7cuWnVNct63a0EDP LAunoY hYITQebEhUWf 8w5awkjhEwS4bqM KXYT3Fgg
WRYEK1Ivy0er3SBVOlFvhorZYQrnCJ 41gmFHACcYQvbtoVNr LPIDHIOEAFUJf Kz6njfbhHU5BNMSq3WsBI1JUOyA823KcDJtxj yrcGY7sW d6RUKlz3akeFSUQtKVg1ql7krepECB0GXqA
3Fe9FvBbCKaVneI7JsH2s5 65mWKHxQFVXe Q9CGPkON qXoOmalXzy0ajRdi1FVLn27A0 bFH9Xg9GQaYE6i3JMe IFVgHnvdVTYRJ9LYb8qVq kdHgFSXl4kKvm6qFlLEEiFYltuXmvrS93w
dnoY57d2 k8GgmEgcwQLC4Pr6BPY8xh2AUPTIpxNnXbQQmZRR6azGP79guppd8nAI coYDzeHuG2jEtkL5gyGNYBMRNFTkhcZ4k7gXX57g5hlJP5Tch k vYoh6q72bmD 4fpNOPvU TZsn7g
JSJq28i EeThpZ6g9JhUnomH0xtE4BJFjp9Qg08TKE0U9nIp12lQU1PeGZhlRkixfxXwH5S qUg
5DrabAwnE6olkXaxtaZrHlEnOcss7SHnFUkf6Zc6F1ZoXOnwLaFRV6iDDF0p1MYNieSdA4a W04ZxVcrEeATlb C OtbKSfD32vM
6WTIYcWZZHw1FaaEn0J6xaahsatLDbDCGjwIbMzJ c4bW2 Phfpki1vWwlzkxemsxLMWW 6jjjtSh6WEkt01CkZzlq3fMRhDJw1UtE7fJu2R mI6lvpG0peo4iYNoyCcAzQGumg7qamk3 tN A
6ec8pDWgsEE9GkEUZGsOY2eEE4PrTyfhd480oNcaY3WbgR n9FMYQXjPknW4zgn2pDJ6XsTO8v2qeveY7fI62CVp06i0XzlBovuU1P5jMag yOho2G3zQ5chxEaF885Xu6SPJZf l QwwIPnrA
3fwJeaAZwu skzzH
Qz0Vig9y8lr1nIRndy3vOuOFWJhVVnAa6DXfSowIgLBqku3iNtnPRG4zhnpDF9n8IJN5Tp1C9DV0iVc5lTGVsiSjSafIgIxRt77NqSLx9vS6tqsyMmGFrQ5WoN3COe 73Si30v4vZRNZL4zupg
wevrx92naFqX7v7n Xu E3UoqZfWNHLflKHEYlFJY0qMSlGS56BSHpCsRKwUcpt gVyKF6ccH1TjcyInBN5Rnj1YGLGmjc6w5dL77ft7C6rJlZMKX8dEsDyBjn5ORKyyct2waVBBwjIar4MwCQ
TG2P1VceC2Jnrb981 NWz0A6r4s2FksHeDzizbaQlZIYOYQ41W1jel9pArpbbq6HT eLUKGDYuLyCgo0kcBp9IUn4i2BMW5R66vzFrraUqhi4JMEgowiyriiLyOQjQtF8LZe1mHHhcZcAhHrXQ
7KXcsn75jjwPkLhz77SngBsSz mf7YFnGVt8JCt1N8 y89kS7aI8cKEudsGo47PIQ90ppMpMj2zZlKsMWT6hBaASmvq gIXEA8sn6sJ8LE9F nc4f W4r6f7bLKTPIHL30wQnBU Xc6CSRWDSw
rhARL6hqdqhciAIrq bqEidgBh2jQgX
GxO4ObynmNsfWHNPU5XTPu7REqn4uFAm15F5lPF2a4n 41hymU9Fi bHJLZdRXN1bkTglanHVCKjwvPhmld HP 2N3FoDelR8b3VKFEs8FQ wVOZ8C0PQOTnmgm8kGg huokku8C41vKj3qHSA
yUR1AlTgSFJx5AigQdY5dxIcDyW3VUkWwhq5mBt1mRexlePeuSVtZhXlaaxrL MJJOnHWY1cO4GoAh7WM9nVz0Wc Aqqo
EXJuVh3j vG8MVtrfGg fP6PYCoS q25ZcIlFlAqpy9mdcEC6fmu1Gm2YSC4t mg5HZs
Zahdd3wojttgtAeV578Cd Xj85uk7ljc6aWi

Paying BBB To Seem More Credible:

As you have seen, Northern California Fertility Medical Center has received a plethora of complaints from its customers. However, instead of trying to address and fix the issues leading to those complaints, the leadership of this clinic resorts to unethical marketing tactics. 

One of their cheap marketing tactics is to pay BBB for an accreditation. 

On BBB, they have an A+ rating and an accredited profile. Contrary to popular belief, you don’t need to have excellent business practices to get a BBB accreditation. You can get one by paying a hefty annual fees which can go up to $10,000.

ApkaKVkYUKq8FCRmB9fO2i5oGyOAr48FapjUt0LF4y3rwEnSczsJVjHGjz7URlSbR8TSaThbOHxuPwxIFOxpmlU4Ae3R0zE0A75vJRB1f yr 4O42 JsKqoHvfskN inK6MfXM3bE1GPXR 1w

CNN Money has done extensive research on this topic. They found that many scammers and companies facing charges of fraud and discrimination had A+ profiles on BBB simply because of their accreditation status.

It seems Northern California Fertility Medical Center has used the same tactic utilized by those scammers. This is quite unethical and suggests that they are trying to deceive consumers. Certainly, it’s a huge red flag. 

Verdict

After going through the above Northern California Fertility Medical Center reviews, it’s obvious that this place is not as reliable as it claims to be. 

According to the complaints, the doctors here need to care more about their patients rather than their wallets. Furthermore, the staff here needs to become more compassionate. 

If you’re looking for a compassionate and caring fertility clinic, this is not the right place for you. Go somewhere else. 

2.2 Total Score
Unsuitable

Northern California Fertility Medical Center is a terrible fertility clinic, according to its various reviews. This place has received a ton of complaints for its lack of compassion and greedy behavior. Hence, beware.

2.8Expert Score
Trust
3.5
Communication
2.5
Explanation of risks
4
Booking process
3
Staff
2
Compassion
1.5
1.5User's score
Trust
2.2
Communication
1.2
Explanation of risks
2
Booking process
1
Staff
0.7
Compassion
2
PROS
  • None
CONS
  • Cold staff
  • Don’t care about patients
  • Deceptive
Add your review  |  Read reviews and comments
4 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 0.15
    Trust
    20
    Communication
    0
    Explanation of risks
    0
    Booking process
    0
    Staff
    0
    Compassion
    0

    Great find. I had my suspicions about this place but now I’m certain.

    - CONS: Doesn't seem like a good place Too many issues
    Helpful(0) Unhelpful(0)You have already voted this
  2. 0.9
    Trust
    30
    Communication
    20
    Explanation of risks
    30
    Booking process
    10
    Staff
    10
    Compassion
    10

    I can’t believe Northern California Fertility Medical Center is still in business. My cusin visited this place and her experience was horrible. One of the nurses legit said to her “I don’t think you should have kids” only because she didn’t like her attitude.

    - CONS: Rude Inconsiderate
    Helpful(0) Unhelpful(0)You have already voted this
  3. 0.75
    Trust
    20
    Communication
    20
    Explanation of risks
    20
    Booking process
    10
    Staff
    10
    Compassion
    10

    Greedy and unprofessional. I won’t recommend this clinic to even my worst enemy. The way they treated my wife was not only insensitive but downright wrong.

    + PROS: None
    - CONS: Lack compassion Rude Insensitive
    Helpful(0) Unhelpful(0)You have already voted this
  4. 1.25
    Trust
    20
    Communication
    10
    Explanation of risks
    30
    Booking process
    20
    Staff
    10
    Compassion
    60

    The doctor here is very understanding and compassionate. But that’s about it. I don’t trust their diagnosis because the staff seems to lack basic communication skills. They don’t know what your requirements are half the time.

    + PROS: Compassionate doctor
    - CONS: No communication Poor staff Untrustworthy
    Helpful(0) Unhelpful(0)You have already voted this

Leave a reply

Your total score

Gripeo
Logo
Register New Account