Last Modified: 04/10/2015
1. INFORMATION COLLECTED BY GRIPEO
i. User Provided Data: Users provide certain personally identifiable information (such as your name, email address, and PayPal or credit card billing information) to GripeO when choosing to participate in various activities on the GripeO.com website such as submitting gripes, authenticating social media accounts, participating in contests, uploading pictures, posting messages, taking advantage of promotions, responding to surveys, or subscribing to newsletters or other mailing lists.
ii. Cookies: When you visit the GripeO.com website, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser.
iii. Log Files: When you use GripeO, our servers may automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.
iv. Clear GIFs: When you use GripeO, we may employ "clear GIFs" which are used to track the online usage patterns of our Users anonymously (i.e., in a non-personally-identifiable manner). In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients.
2. HOW GRIPEO USES THIS INFORMATION
i. If you submit personally identifiable information to GripeO, we use your personal information to operate, maintain, and provide to you the product features and functionality of GripeO. Your information also allows us to process inquiries, provide special promotions and enforce legal terms, which govern the site.
ii. We use both your personally identifiable information and certain non-personally-identifiable information to improve the quality and design of GripeO and to create new features, promotions, functionality, and services by analyzing User preferences and trends.
iii. We may use your email address to contact you for administrative purposes (such as notifying you of major GripeO changes or for customer service purposes).
• remember information so that you do not have to re-enter it during future site visits
• offer custom, personalized content and information
• analyze the success of marketing campaigns
• evaluate trending metrics such as total number of visitors or pages viewed
• track your submissions for promotional campaigns
• survey you for greater understanding of you and your purchasing habits
3. DISCLOSURE OF INFORMATION
Submission of a gripe by a user offers consent to GripeO and its affiliates to utilize the user's name, likeness, voice, opinions, and biographical information for publicity, advertising, trade, or promotional purposes without notice or approval. If GripeO shares personally identifiable information with any 3rd party company for commercial or marketing use, it will be done so with your consent, whereas all users will have the ability to opt-in or opt-out of any program, feature or promotion.
GripeO maintains the right to disclose personally identifiable information that GripeO believes is necessary to:
• enforce our terms and conditions
• protect the rights, property, or personal safety of GripeO users
• take precautions against financial or legal liabilities
• investigate and defend itself against any third-party claims or allegations
• respond to a legal orders
• protect the security or integrity of our web site
4. ADVERTISING PARTNERS
GripeO uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure the full security of any information you transmit to GripeO and you do so at your own risk.
6. YOUR CHOICE
You maintain the choice to decline to submit personally identifiable information to GripeO, but it may limit your ability to use certain GripeO services and may impact your user experience.
To protect your privacy and security, GripeO takes reasonable steps to verify your identity before granting you profile access. To further protect yourself against security concerns, you are responsible for maintaining the uniqueness and secrecy of your password and account information.
7. COMPANY CHANGE OF CONTROL
In the event that GripeO is acquired by or merged with a third party company, we reserve the option to transfer the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control.