Scam

Samsung Galaxy Watch Active2 Smartwatch

The Samsung – Galaxy Watch Active2 Smartwatch claims to be water-resistant: “Water-resistant up to 50 meters per ISO standard 22810:2010. Not intended for scuba diving. Avoid excessive, sudden temperature changes, and high-velocity activities. Rinse in freshwater/dry after use in seawater or chlorinated water.”.

I purchased the watch May 2020, stood in a 3ft pool (not even swimming), unchlorinated (salt water), for 30 minutes, shook watch off (in “swim mode”). 2 days later the watch is unresponsive to touch. Sent in the product because it’s less than a year and under manufacturer warranty. I received a repair bill of $219.79 for water damage. The value of the watch BRAND new is $229.

I call support, not only am I hung up on THREE times but also blamed for water damage on a water-resistant watch that is supposed to be for swimming, under the conditions stated.

3.8 Total Score
Useless after 3 Months Samsung - Galaxy Watch Active2 Smartwatch

Useless after 3 Months Samsung - Galaxy Watch Active2 Smartwatch

Trust
3
Support
2
Reputation
8
Experience
2
CONS
  • Not waterproof
  • False advertising
  • False claims by Samsung!
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