Solar

Solar Soleil

Solar Soleil website
Solar Soleil website

Solar Soleil are frauds! I’m stuck with a 15-year contract with them and the solar panels they’ve installed in our house are totally useless. I came to know about Solar Soleil from one of my friends who were really into being eco-friendly. She told me that I should get solar panels for my house. I was told it would give me thousands of dollars of savings and I’ll be saving the planet as well. Sounded like a good deal to me, and I think it would have been if it wasn’t for Solar Soleil to ruin the whole thing. I contacted them casually on XX MARCH 2019 and asked if they can tell me their pricing and portfolio. They gave me some basic details but were totally ambiguous about the pricing and said that I can take a look at their portfolio on their website. I called them during lunch casually, but their salespeople started SPAMMING the hell out of my cell. They called me 4 times till 5 PM, after which they must’ve head home. I was busy and at work. When I got home I checked out their past works and honestly, I don’t know if they were excellent or [email protected], I’m not a solar expert. But they did look good so the next day I went to their office and we finalized the deal. In the next couple of weeks, the panels were installed and I was officially an eco-friendly human being. The real hell started after this. During the winters and monsoons, the roof started leaking. I have never had this problem before and my anger was boiling up cause I had to wake up in the middle of the night, trying to fix the leaks. When I called a plumber, he told me that it is a common problem with poor quality solar installers, and to permanently fix it, I would have to either remove the panels or get a proper installation done. I called the Solar Soleil sales rep who sold me the panels, and asked him to get the installation fixed. He replied, “Sorry sir, it can’t be done”. I’m not joking, he outright said NO. I messed up my house up trying to be eco-friendly. I didn’t have any choice but to get a whole roof repair which cost me $XXXX and Solar Soleil denies paying for it. This is bizarre! I don’t think every person who gets solar panels has to deal with this [email protected]! Just avoid Solar Soleil, their salesmen will lie to you about how amazing their panels are and will get you stuck in a contract. I don’t know what the heck actually went wrong in the installation, but they totally messed upup my roof.

Solar Soleil messed up my roof and won’t pay for the repairs!!!

Address
2631 South Prairie Avenue,
Unit A,
Chicago IL
Phone
312-877-4510
2.4 Total Score
AVOID!

Solar Soleil installers messed up the roof of my house and refuse to repay for the damages. Avoid this fraudulent company!

2.8Expert Score
Installation Quality
3
Pricing
3
Customer Service
3
Experience
2
2User's score
Installation Quality
1.6
Pricing
3.3
Customer Service
1
Experience
2.3
CONS
  • Bad Installers
  • Lie in their sales pitch
  • No Customer Service
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3 Comments
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  1. 1.1
    Installation Quality
    20
    Pricing
    30
    Customer Service
    10
    Experience
    30

    Not recommended.

    Helpful(1) Unhelpful(0)You have already voted this
  2. 1
    Installation Quality
    10
    Pricing
    40
    Customer Service
    10
    Experience
    20

    ZERO STARS FOR SOLAR SOLEIL!!!
    I’m extremely angry and upset at myself, I should’ve did research before deciding to get solar from this company. The installation itself was a living nightmare and I think God was trying signal us to cancel right then. The installation failed inspection TWICE. My husband had to advice them on the installation to get it passed in the inspection. The SDGE bills are totally bizarre! It’s difficult to get anyone on the line. The company claim that the only reason that our bill is so high is cause of some technical jargon they say. I have friends who have solar from years back and they never had to face the BS I’m facing. We are stuck paying an exorbitant electric bill on top of the lease for years to come. IT’S DRIVING ME CRAZY!!! I’m outraged and want the panels off my roof. I feel like a darn donkey, not gonna lie.

    - CONS: Con men Frauds
    Helpful(1) Unhelpful(0)You have already voted this
  3. 1
    Installation Quality
    20
    Pricing
    30
    Customer Service
    10
    Experience
    20

    I had a bad experience with them too. I always tell my friends to avoid them.

    - CONS: Liars
    Helpful(2) Unhelpful(0)You have already voted this

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