Tree of Life Center -TLC Fertility Accused of Being Rude and Careless? Uncovered! (Update 2024)
Tree of Life Center – TLC Fertility is a fertility clinic with a ton of negative reviews and complaints. According to its clients, the pricing here is quite high and the staff is not very friendly.
Several customers complained about how Dr. Jovanovic failed to explain the risks associated with the procedures properly. The nursing staff has also received a poor rating from the customers.
In the following review, I’ll go through some of those complaints and help you get a better understanding of what this clinic is:
About Tree of Life Center – TLC Fertility
Tree of Life Center – TLC Fertility is a fertility clinic based in Los Angeles, California. Their address is 18370 Burbank Blvd #511, Tarzana, CA 91536, US, and their contact number is 818-344-8522.
They have recently acquired California Fertility Clinic. Dr. Jovanovic runs this place with his team including Dr. Man Li and Caroline Kim.
Apart from the LA location, Tree of Life Center – TLC Fertility has additional locations:
Miracle Mile:
5455 Wilshire Blvd, Suite 1904, Los Angeles, CA 90035, US.
Canyon Country:
26615 Bouquet Canyon Rude, Suite #1, Santa Clarita, CA 91350, US.
The contact number of their Miracle Mile location is 323 525 3377. Similarly, the phone number of the Canyon Country location is 818 344 8522.
Tree of Life Center Fertility offers various services to its clients including:
- Social egg freezing
- Natural IVF
- Gender selection IVF
- Sperm freezing
- PGT-A/PGT-M
- FET
- IUI
- Invocell IVF
- IVF/ICSI
- MINI-IVF
And several more.
On paper, Tree of Life Center – TLC Fertility seems like an ordinary clinic. However, it has attracted a ton of criticism from its clients. In the next section of this review, I have shared some of the many complaints this fertility clinic has received from its customers:
Tree of Life Center – TLC Fertility Doesn’t Communicate Properly, Has Cold Staff
The above reviewer shares that their experience with Tree of Life Center Fertility was mediocre. Dr. Vuk Jovanovic seemed nice and knowledgeable. However, he kept rushing the appointments and used to forget crucial details about the patient.
The reviewer had to keep reminding him of important details. They suggest the clinic to avoid treating their patients like a number.
At least, they should look up their file before they walk in. Also, the doctors and the staff shouldn’t assume that the patients know everything. That’s why they are the patients.
The reviewer shares that their experience with the clinic was quite stressful. Furthermore, it seemed to them that the staff was a little cold at times. They weren’t friendly and kind.
Although the doctor was nice and friendly, the cold behavior of the staff made the reviewer feel like a number.
The reviewer recommends other consumers be extremely cautious when discussing finances here. In their experience, the clinic had surprised them with an additional fee of several thousand. What’s worse is that the clinic didn’t give them any heads-up.
The reviewer believes that Tree of Life Center Fertility should communicate more clearly with its patients.
Initially, the clinic had quoted one amount but a few days before the frozen embryo transfer, they surprised the reviewer with additional thousand to pay for the transfer. Keep in mind that the reviewer had already scheduled the appointment for the transfer.
The reviewer says that it would have been better if they had informed them before because they needed time to come up with the additional thousands.
If the clinic had communicated properly since the start, the reviewer says things would have been less stressful.
$20,000+ Treatment Ended Up Unsuccessful
The above reviewer’s procedure was unsuccessful. She liked the behavior and attitude of the staff and Dr. Ben-Ozer.
However, she noticed that the doctor was quite aggressive with the hormones and medication. The reviewer later found out that such aggressive medication can fry your eggs as they are more delicate than when you are young.
Also, the reviewer says it would have been better to do a mini or mild IVF which uses fewer meds. Furthermore, the doctor performed multiple IUIs consecutively. In total, Tree of Life Center Fertility performed 7 IUIs on the reviewer, and all of them were unsuccessful.
Undergoing so many treatments was stressful and expensive. In retrospect, the reviewer says that she would not have done so many of them.
She doesn’t recommend the clinic as her treatments were unsuccessful. However, she says that the doctor is quite compassionate.
Furthermore, the treatment was quite expensive. The Stimulated IUI cost $5000 while the Regular IUI cost $2500. Similarly, the charges for using the surgery center for extraction were $10,000. The rest of the IVF expenses were around $15,000.
“They Don’t Care Once They Get Paid”
Annie had a consultation here and it was fine. However, she paid for a blood test and they told her that she would have 2 follow-up calls later to go over her hormone levels with genetic testing. Also, she had paid extra for the genetic testing.
They scheduled her for 5 PM on a different day. At 5:20, Annie called them to ask if anyone would call her and they told her that the doctor was running late. Also, they said they couldn’t tell her how much longer it would be.
Annie says that they went back and forth for a while until they let her reschedule. She didn’t know that they expected her to keep her whole evening open for a 5 PM appointment.
Annie didn’t like how the staff kept saying that she was scheduled for 5 PM as if it wasn’t running late already. Then again, she had already paid for everything so she realized that they didn’t care about keeping the follow-ups.
Later, she called them to know if there was a window of time to hold. But nobody informed her about it. They didn’t tell her about the rescheduled time or the appointment either.
Furthermore, they didn’t let Annie speak to the billing department and told her that someone would give her a call which never happened.
Annie says that freezing your eggs and embryos is vulnerable enough but having to deal with this kind of unprofessionalism is absurd. She says that the clinic behaves properly at first but once you pay up, they stop caring about you.
Later, she added an update to her review. The clinic had told her they would call her back and issue a refund but they never did.
They are unconcerned about the patients’ circumstances and are solely concerned with money
The Tree of Life Centre deceived its patients
The environment appears ludicrous and uncomfortable
Tree of Life Centre was providing inadequate treatment to its patients
Verdict
The above reviews indicate that Tree of Life Center – TLC Fertility is not as great or caring as it claims to be. From rude staff to careless procedures, the reviews paint a terrible picture.
Due to these reasons, it would be best for you to find a different fertility clinic in Los Angeles or nearby areas.
This is how TLC handles people since they overcharge them, don’t provide excellent care, and only care about the money. These fertility clinic centers just care about the money, and the services they give their customers are mediocre.
These doctors are just concerned with the money and are unconcerned about the patient; once paid, they become uncaring. It’s difficult for me to understand how these clinics were still operating and how they had the authorization to conduct this nightmare.
I concur with the authors in claiming that TLC Fertility engaged in irresponsible treatments, and some victims have several difficulties throughout the procedure. It is now preferable to thoroughly investigate if clinics claim to do the same technique in reality or not.
Doctors like Jovanovic believe they are extremely intelligent and claim to know everything about the procedure, but in reality, they know nothing about it. It is difficult to understand why no disciplinary action was taken against this doctor, as he has been the subject of numerous complaints.
I do not comprehend why the media is unable to cover these types of cases in the news, thereby making the public aware of these issues and allowing them to assist in correcting the clinics that performed the flawed procedure.
It is painful when patients receive inadequate service from these types of clinics and do not receive proper treatment. Thousands of people put their trust in these types of clinics, but they were ultimately disappointed.
The clinic claims to have completed 20,000 plus treatments which is no doubt a great achievement but the cost that their patients had to pay for the treatment is not just money. The staff isn’t responsible once you pay them as the treatment will be completed but you will find the clinic paying less attention and concern toward the patient. Fertility treatments are already stressful. TLC’s unprofessionalism doesn’t help.
I do not know what these people are talking about. This all seems to be some sort of a smear campaign to discredit a fantastic clinic. We are happy that we have choosen this clinic for our treatment and the prices are much less than than many other clinics in the area.
Yes, I agree with this, where the clinic achieves the 20,000+ treatment, but this does not permit you to handle the patients in their way. If the person pays you, he has the right to interrogate them during the procedure if something goes wrong.
Now, this is the problem with these clinical centers, as you will be proceeding to these clinics only when you get the problem and find these places as heaven for your plans, but after visiting them what you find is a cold staff and once you pay them then your problems will increase only.
My experience with Tree Of Life didn’t count the amount of money and time I invested with them. The doctors of the clinic are professional with their work but the problem is with the staff working there. Sometimes you might feel like you are being rushed and just being treated so that you can be moved and some new patient would get admitted.
Tree Of Life Center needs to alter its staff members as their behavior toward the patient is very bothersome. You will notice the change once you pay them any kind of money.
This is a false platform.They picks out the worst reviews.I guess it is sponsored by the competing businesses.I check other trusted review and everything was ok.
I hade great experience with Tree of life.Dr J and staff are so friendly and caring. Dr J pays attention to detail and focuses on each individual’s different needs.
If you have a wonderful experience, it does not imply that everyone might have the same one. There are several complaints regarding this issue, in which patients are expected to be helpless and experience several difficulties during the procedure, but instead, the staff is rude and unresponsive.
I will suggest you pick a clinic other than Tree Of Life. They don’t provide the expected treatment which is promised before you get admitted to the clinic. The members of the clinic are least interested in your problems, at least that’s what these reviews indicate.
The TLC firm was a reputed clinic until I got my treatment from the center. The point about the behavior of the nurses is completely true, sometimes their reactions will make you feel like a burden, and they will be treating you in a rush like trying to make you feel regretful for going there.
After going through the article I found that the doctors are well behaved but the working staff is kind of casual, as before the treatment patients are usually emotionally sensitive and the awful reaction from the staff may make him feel like a burden for them.
The company is charging higher than any other professional clinic for performing the same treatment, the only reason for charging that high is Dr. J because his professionalism will make all your doubts clear at once.
The main problem of this clinic is the nurses working there because the way they talk to their patients shows a sense of aggression. Avoid TLC!
I found many reviews claiming the positive attitude of doctors toward their patients but there are chances that while handling your case the scenario might be different, anyway my experience with TLC wasn’t good at all, after paying them such a high amount I wasn’t impressed with what I was delivered.
The industry this company is dealing in is very complicated and also very sensitive as the patients who visit the clinics for issues related to pregnancy are already filled with thousands of questions before the process. But during the treatment, the type of behavior they have to go through is very hectic and unprofessional.
My experience with them was horrible. They need to start respecting their clients.
I don’t know about others but I can’t recommend TLC fertility.
This is some sort of bullshit review platform that picks out the worst reviews of a place. I guess it is sponsored by the competing businesses.
Tlc fertility is a selfish and extremely greedy establishment. They give you false hope and put you through so much just so they can fill their wallets. Terrible just terrible.
My relative visited the clinic for Natural Ivf, the welcome was warm but the behavior of the staff was the opposite once the treatment was started, gradually the attention she was receiving decreased. My relative said that the staff is extremely unprofessional.