Moore Energy Review: Faulty Roof, No Accountability – AVOID!
I bought & installed solar panels from Moore Energy on XX-11-2019. One of my friends had recently gotten panels, and she was really happy with the benefits, so I thought I should also get into it. Moore Energy had an office a few blocks from my workplace, and after talking to their sales rep, X, I decided to get panels from them.
The installation went smoothly except for some paperwork issues, which were a headache for two weeks. The company entered the wrong information in one of the forms, delaying the installation. After the installation was done, I didn’t expect I’ll face any issues, at least that’s what the Moore Energy sales rep told me. But the reality was the opposite.
The installation was sloppy, and several tiles were damaged on my roof. There wasn’t any leakage, and thank god for that, because the way their installers did the work, a leak was almost guaranteed. I didn’t pay attention to the roof damage until the winters came and my roof started showing its true colors.
Long story short, my roof looks hideous, and now, a few months after the installation, it also has major leaks. The roof guy has billed me a total of $22,400.00 for the damages, and when I contacted Moore Energy, they told me that it’s not their responsibility!!! Just so it’s clear, my house is totally new, and there was no other construction or installation done on it except for the panels.
The frame or whatever of those panels have severely damaged the roof, not only ruining the look of my house, but also making it a hideous inconvenience. PAY FOR THE DAMAGE YOU DID MOORE ENERGY!!! These guys are total dupes and I would avoid them at all costs!
Moore Energy damaged the roof of my new house and they don’t even take responsibility for it! AVOID!
SOUTHAMPTON PA
Public Service Solar
Stay away.
Bad company,once they get your money your screwed if you have a problem.The worst customer support I’ve seen in my fifty years in business.
They did a horrible installation job at my place too! I don’t know who the hell is rating them 5 out of 5 online.
Damaged my roof too. Please avoid!!!
YOU GET WHAT YOU F#CKIGN PAY FOR! Avoid Moore Energy people!!!
My brother bought solar from Moore Energy 3 years back. All I hear from them is complaints about how these panels have made their life a living hell. The panels turn off, sometimes they stop working and they have to wait for days before someone from Moore shows up. I told them not to get in a contract with these guys but they were offering the cheapest panels. I have solar at my house and let me tell you something, it is a bliss. Do not get in a contract with Moore Energy!!!